Zoho Review

flag Unbeatable value - customizable & easy to use
  • In-depth analytics and reporting

  • Robust functionality and features

  • Premium automation features

  • Valuable built-in AI

Pros & Cons

  • Sophisticated project management features for any industry
  • Smartphone applications make access possible wherever you are
  • Tons of app integrations and great user experience
  • Simple to set up and get started
  • Integrates well with other Zoho products
  • Some special features take time to get used to
  • Limited storage
  • No 24/7 phone or email customer support

Plans & Pricing

There are 4 plans that Zoho offers, catering to the needs of businesses of all kinds. Zoho has a free 15-day trial where you can test out the product and decide if it’s right for you. The plan breakdowns are as follows:

Free plan

This plan features 5 users, 2 projects, Google Apps integration, custom status for tasks, feeds, calendar & forums, and up to 10 MB of file attachments.

Standard plan

For $20/user per month (billed annually), you get 10 projects, 15 users, 5 project templates, can attach files up to 5 GB, time tracking, sub-tasks, task reminders, task duration in hours, task dependency, Google task sync, basic issue tracking for all projects, Gamescope, and CRM integration. A month-to-month plan costs $25.

Express plan

The Express is $40/user per month and includes 25 users and unlimited projects. You can add additional users for $2 per user/month. This plan offers all the features in the Standard plan as well as 10 project templates, up to 20 GB file attachments, custom views, recurring tasks, editable Gantt charts, invoice and books integration, project budget, and time-sheet approval. A month-to-month plan costs $50.

Premium plan

The Premium plan is $85/user per month and includes 25 users (additional users at $3 per user/month) and unlimited projects. Users get the Express package features plus 20 project templates, resource utilization charts, attaching files up to 100GB, work – planned vs. actual, 4 types of task dependency, business hours, skip weekends & holidays, strict project management, and business rules & automation for business. A month-to-month plan costs $100.

Enterprise plan

The Enterprise plan is $125/user per month, and includes 25 users (additional users at $4 per user/month) and unlimited project. This plan is for people who live and breathe projects, and companies looking to do large-scale project management. It includes all the Premium features plus 30 project templates, 120 GB of storage, custom fields, custom profiles and roles, custom domain, global Gantt chart, global resource utilization chart, task dependency across projects, and SLA for issues. A month-to-month plan costs $150.

With the features that the paid plans bring to the table, it would be safe to say that Zoho’s pricing plans are tough to match.



An award-winning project management app started in 1996, Zoho is a private company with nearly 5,000 employees around the world, supporting task management and progress tracking. The tool supports users in businesses of all sizes in dividing projects into milestones, scheduling tasks efficiently, communicating efficiently with coworkers, and delivering projects on time and with confidence.


  • "Price"
    8 /10
  • "Features"
    10 /10
  • "Ease of Use"
    8 /10
  • "Help and Support"
    9 /10

Features and Functionality

Zoho has a multitude of great features. Here is a summary of the ones that we liked the most:

Effortless project planning

Zoho has tasks, task lists, sub-tasks, and milestones to let you organize your cumbersome projects by breaking them down into more practicable units. You can create dependencies or point out any recurring tasks with ease.

Insightful charts and reports

Zoho’s Gantt charts are aesthetically pleasing and incredibly informative. They let you visualize the progress made in contrast with the initial plan. Using the resource allocation charts, you can know the status of the team members, for example, whether they are free, engaged, or have too much on their hands.

Collaboration tools

Zoho’s sophisticated collaboration tools allow employees, team members, consultants, vendors, and customers to work together efficiently even if they are physically apart.

Efficient time tracking

Using Zoho’s modern timesheets, logging billable or non-billable hours is a breeze. The framework comes with a default integration with Zoho Invoice which can generate invoices out of timesheets.

Tracking and fixing of issues

Issues are best tracked with Zoho. You can log them and monitor them while they get fixed and then subsequently tested. You can create your own business rules and customized workflows as well. With seamless Github and BitBucket integrations supported, tracking your code is ridiculously easy.

Document management

With Zoho, you can be certain that all of your team members always have the latest documents available at their disposal. Online document tools with real-time processing allow you to work on spreadsheets or presentations as a team.

Ease of Use

Zoho’s user interface is simple to use with a clean interface. Getting a hang of the most basic features doesn’t take long, but there are some features that involve more of a learning curve. The company has a complete product tour available that can be referred to at any time. Also, there are tutorials and help guides that are descriptive and simple enough to teach you new features within minutes. Some of the more technical features like 3rd party integrations sometimes can require technical assistance. But other than that, using Zoho isn’t difficult.

Applications and Integrations

Zoho is predominantly a web-based solution that works on all browsers, but it also has Android and iOS specific applications that let you work while on the go. In the featured versions of Zoho, you can integrate with your emails, Dropbox, GitHub, Slack, MS Calendar, CRMs, Zapier, Bitbucket, and more.

Customer support

Zoho values its customers immensely and has a variety of options available when it comes to customer support. You can contact the company via email, phone, live chat, or by submitting support tickets. Customer support includes 24/5 support via email and phone.

  • 24/7 Help & Support
    Help and support is available 24/5 over email and phone.
  • Phone Support
    24/5 phone support is available to all users.
  • Email
    Email support is available if you have an inquiry for customer support.
  • Video Tutorials
    There are a whole bunch of video tutorials on any topic you may need to find information on.
  • FAQ
    There is a comprehensive FAQ section on a number of subjects.
  • Community Forum
    There is an active community forum.
  • Blog
    The company’s blog is continuously updated on a wide variety of topics, mostly related to software use.

Final Word

When it comes to project management tools, few come close to the level of sophistication that Zoho brings to the table. When you take into account the list of features that you get for the price you pay, it’s easy to conclude that you are getting the most out of your investment. The ease of efficient team collaboration, excellent task management tools, and seamless integrations make Zoho a solid choice for businesses of all sizes.

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Helen Warren

Helen has over 15 years of experience in project management, specifically within start-ups. She has grown small teams to large departments that coordinate projects across multiple departments. She has a degree in electrical engineering and, Helen is always excited to try out a new project management tool.

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.

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