Workzone Review

flag 17+ years industry experience
  • Award-winning software

  • Personal to-do lists & automatic reminder emails

  • Collaborate securely in the cloud

  • Industry-leading customer support

Pros & Cons

  • Easy to get set up
  • Solid core feature set to manage projects
  • Time tracking that can be integrated with billing/invoicing software
  • Employee workload tracking and optimization
  • The application looks dated in some areas
  • It’s more expensive than many comparable project management tools

Plans & Pricing

WorkZone has three core pricing plans and each one is divided based on the features customers have access to. There are usage limits but they’re not the defining factor for each plan.

WorkZone is pricier than competitors with a similar feature set and it’s recommended that customers have at least five people using the software. That means the cheapest plan is around $200 and they’re all billed annually.

Team

The Team plan is $24/user/month and introduces the core features needed for effective project management. Customers get project templates, Gantt charts, file sharing, time tracking, reporting, 100GB of storage, unlimited onboarding training, and more.

Professional

The Professional plan builds on the Team plan and is $34/month/user. It has 150GB storage, custom forms to get project information in a standardized way, and access to the API for custom integrations or workflows.

Enterprise

The Enterprise plan comes in at $43/month/user. It provides custom reporting, custom fields, dependencies that can extend between projects, single sign-on, groups for workspaces, 200GB storage, and more.

 

Team
$24/mo
Professional
$34/mo
Enterprise
$43/mo

Overview

WorkZone was founded in 2002 by Rick Mosenkis to fill a need in the market for robust project management software. Over the years, it has grown into a solid platform that caters to small and medium businesses with at least 5 team members using the software simultaneously.

Rating

  • "Price"
    6 /10
  • "Features"
    8 /10
  • "Ease of Use"
    9 /10
  • "Help and Support"
    9 /10

Features and Functionality

WorkZone has been on the market for nearly 20 years. In that time, it has built a stable application with the core features you’d expect such as task management, assigning tasks, templates for projects, and a group calendar. It also has a few more powerful features that you won’t find in every project management platform.

Workload reporting

You can plan the hours of work someone has been assigned and WorkZone will add those up and alert you based on who’s overburdened and under burdened. With these insights, you’ll be able to catch deadlines that may be missed due to an unreasonable workload and better spread out work across an entire team.

Time tracking

The time tracking tools allow you to set up a budgeted allocation of time, track it using simple tools, then compare the planned versus actual time used. You can then take the reports to optimize processes or turn them into invoices to bill clients for work done.

Approval workflows

Build out automated approval processes that allow you to send tasks for approval, get feedback, record the approval trail, and even notify people when they’re overdue for approval. This helps you keep your company running like a well-oiled machine.

Ease of Use

WorkZone has a straightforward user interface that has little to no learning curve for most users. You just log in, create a task (or project), and get to work. Many people will appreciate this inherent simplicity which is in stark contrast to some of the larger project management software companies out there.
Even though the most used features are simple to handle, the advanced features can be difficult to master. That’s where the help videos come into play. There are also times when the user interface looks dated which can be attributed to the fact that it’s been around since 2002 and has grown more slowly than some of the other hyper-growth project management tools.

Applications and Integrations

WorkZone has a mobile application for iOS and Android and a web-based application. Most of the action happens via the web browser. It’s where you can access all of the features and set up some of the advanced workflows and customizations. Like similar project management tools, the application is compatible across almost every popular web browser.

The application also has a collection of direct integrations with third-party applications. These extend the software’s functionality and make it easier for you to get meaningful work done. With that said, its integration ecosystem is limited compared to other project management tools, but it’s extensible via a Zapier integration.

Customer support

Over the years, WorkZone has built a support system that works for it and its customers. You can contact them on multiple channels such as the phone during business hours or via email. It also provides a knowledgebase that covers most aspects of the platform. The support reps are knowledgeable and are able to solve most issues you may have.

  • Phone Support
    Available for customers between 8 AM to 6 PM Monday to Friday
  • Email
    Email support is also available for all customers.
  • Video Tutorials
    Large collection of videos through the official support website
  • FAQ
    A FAQ section on many key pages and a comprehensive knowledgebase

Final Word

WorkZone has been around for nearly 20 years and, in that time, it has built a stable project management software solution used by thousands of customers around the world. It seems to be focused on allowing customers to focus on the core of project management without the clutter. This is reflected in its strict adherence to certain features within its application. These include limited project views, time tracking, workload tracking, approval workflows and automation, Gantt charts, and customization tools.

This approach, while effective for many, can feel like WorkZone isn’t innovating as fast as its competitors. This is only enforced by the UI looking dated in some areas. With that being said, if you want software that’s good at what it does, robust support options, and simple automation then WorkZone may be worth taking a closer look at.

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Alex Seryj>
Alex Seryj
author

Alex is a content marketer with 7 years of experience in helping B2B and B2C companies reach their audiences online. He works closely with small businesses and startups in the development of efficient content marketing plans.

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.

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