FunctionFox Review

flag Efficient client, project, and expense tracking
  • Ideal for creative agencies & professionals
  • Free, unlimited customer support
  • Send documents and attach files using Flink
  • Track your project’s expenses with ease
Support
6 /10
GOOD FOR
Team Collaboration
Trial/Demo
14-day free trial
slider-image
  • author: Helen Warren
  • 20.08.18
  • Comments

Rating

  • "Price"
    7 /10
  • "Features"
    8 /10
  • "Ease of Use"
    9 /10
  • "Help and Support"
    6 /10

Overview

FunctionFox is a company that aims at helping creative businesses improve their productivity by giving them tools that make project management and communication much better. Being a suitable product for any-sized business, it is a web-based service that helps your business grow or maintain its premier status. They boast a simple, straightforward tool developed to best suit the needs of businesses with creative teams such as advertising and design firms.

Plans & Pricing

FunctionFox offers three different plans.

Classic plan

$35 for the first user with an additional $5/user per month. This is a time sheet and project tracking plan that offers features like email reminders, reporting on clients and personnel, and stopwatch to follow the project.

Premier plan

$50 for the first user with an additional $10/user per month. In addition to the features provided in the Classic plan, the Premier plan allows you to create a to-do list with stopwatch timer and use a project calendar with scheduling. You can assign specific actions to personnel and create project milestones for the in-depth detailing of the project.

In-house plan

$100 per month for the first user and $15/user per month. This is the best plan that FunctionFox offers. This plan provides you the functionality to request forms from all outside departments. You can customize the forms as you see fit, and tracking project info becomes much simpler. You also get access to Flink, the cloud-based document exchange. You get 10GB data free for Flink in the in-house plan, after which you have to pay $10 for 10GB. Flink can be used as an add-on in the Classic and Premier plans as well.

The amount of money you spend on these plans depends on the size of your project and how many people will be using FunctionFox. However, if you compare it with the overall management and communication costs it helps you cut down on, you will see that it’s a fair deal. It is either comparable or more reasonably priced than its competitors, and also offers special pricing for academic institutions and non-profit organizations. You can also opt to use their free demo service to understand the working better.

Classic
$35
Premier
$50
In-house
$100

Features and Functionality

Assign tasks

FunctionFox allows you to assign specific tasks to a particular employee or worker. When you assign them a task, you can provide additional information like what is required from them, how long it should take, and add specific notes for the employee as well. The employee gets an email notification and can manage the project through the cloud-based service efficiently.

File sharing

Flix exchange helps you improve document exchange within the company or with clients. All company members using FunctionFox can upload files showing their work for the reference of others. You can also share work with clients, who will get a link to it. They can download it, add notes to it, and even upload a file for your reference. It improves communication to a great extent.

Stopwatch

FunctionFox allows you to use a stopwatch timer to continuously check the progress of any project. Employees can set their stopwatches whenever they are working on a task assigned to them and close it when they’re done. You can follow the project stopwatch and match it with the milestones you have set to see if you are on schedule. It helps you follow the project’s progress with great ease.

Apart from providing these nifty features, FunctionFox helps with the usual tasks without any unexpected twists. You won’t find anything complicated when you start using FunctionFox.

Ease of Use

FunctionFox is a service that is designed to help you manage and track your projects better. Despite coming with a bunch of features, the cloud-based service is quite neat and easy to use with a simplistic design. You won’t have to spend hours or days trying to understand how things work. Everything is properly structured and arranged to make it obvious. On the off chance that you stumble, you can always request customer support or go through their PDF or video tutorials to get a basic run-down of the working.

Applications and Integrations

FunctionFox is a cloud-based service that does not require you to buy any hardware or install any software. All you need is a system and an internet connection. It supports Chrome, Internet Explorer, Firefox, and Safari. It is not platform dependent. So you only need a browser to start using it. Updates are automatic and constant. There are Android and iOS apps as well if you want to use it on smartphones or tablets, but you can’t use them with FunctionFox classic.

As for integrations, you can use Microsoft Excel for spreadsheets. There is no support for DropBox etc. since FunctionFox offers Flix exchange.

Pros & Cons

  • Cloud-based and platform independent
  • Free demo before registration
  • Maximum uptime and secure storage of files
  • App integration limited to Microsoft Excel

Customer support

FunctionFox offers support to all customers through email or phone. You can get replies during working hours (10AM to 7PM Eastern time), but support reps will usually answer queries within 1-2 hours, no matter the time of day. You have a dedicated personnel working with you from the moment you subscribe to the service. There is an FAQ section that you can use for getting quick resolutions for common problems.

  • 24/7 Help & Support
    Queries are answered within 1-2 hours.
  • Phone Support
    FunctionFox has a toll-free helpline available for phone support.
  • Email
    FunctionFox also provides email support to all customers.
  • Video Tutorials
    Video guides are available on the company website.
  • FAQ
    There is a fairly extensive FAQ page present on the website.
  • Blog
    A well-maintained blog is also present on the FunctionFox website.

Final Word

FunctionFox is a service that improves project handling and helps your business grow. It isn’t difficult to use, and you can focus on the creative aspect of your business rather than racking your brains to understand professional tools. The cloud-based service offers you access to your projects round the clock and only requires an internet connection and a browser. You can assign tasks to employees, share files with clients, see project timelines and calendars to handle them better, and use custom request forms and invoice. All these features make for a service that offers a lot in a single package, helping you solve many problems with a single solution.

helen
Helen Warren
author

Helen has over 15 years of experience in project management, specifically within start-ups. She has grown small teams to large departments that coordinate projects across multiple departments. She has a degree in electrical engineering and, Helen is always excited to try out a new project management tool.

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