Netsuite Review

flag Built-in project templates
  • Customizable to meet your needs

  • Strong built-in collaboration tools

  • Powerful reporting capabilties

  • 24/7 customer support

Plans & Pricing

As an ERP with project management functionality, the pricing each business gets will be unique depending on their specific needs. Some may need more add-ons and some may need fewer. Others may need entire modules while it makes no sense for others.

Because of this, Oracle NetSuite doesn’t display its pricing publicly. Based on research we have conducted, pricing can start as low as $499 a month for platform access then you’ll have additional fees for each named user of around $99/month. With that being said, your actual investment may be significantly different.

Use the information above as a baseline to work with when considering your options. Oracle NetSuite may not be ideal for smaller organizations with less robust project management and ERP needs because of the price point.

Overview

NetSuite started in 1998 as an enterprise resource planning (ERP) platform and has slowly added features and functionality to meet the needs of customers. From its humble beginnings, it has grown into a massive company that serves businesses of all sizes with tools such as financial planning and project management. 

Rating

  • "Price"
    6 /10
  • "Features"
    7 /10
  • "Ease of Use"
    8 /10
  • "Help and Support"
    8 /10

Features and Functionality

Oracle NetSuite Project Management has a wide range of features and tools to help businesses get their projects under control and stay on top of them. It has what you’d expect such as managing teammates, task creation, and assigning to other team members. It also has more robust features than average project management tools.

Project billing

The platform has multiple options that will allow you to bill projects in a way that makes the most sense for you and your clients. You can bill based on project completion, specific milestones, or a regular timeframe. These billing types can be created specifically for a project or can be recycled from previous uses. It’ll calculate the billable hours (if that’s how you’re charging) and add them to an invoice to be sent to your clients.

Budgeting

Budgeting is an essential aspect of project management and NetSuite works to make sure you stay on time and on budget. You can create an initial budget or job costing and then keep track of it to understand how much you’ve truly spent on the project. Since it’s an entire ERP, it’ll automatically make deductions and additions to the right expense accounts so your books are always up to date.

Risk Forecasting

All projects carry risk to some extent. Sometimes, that risk is easily manageable. At other times, it’s one of the largest determining factors related to the project. The project management suite allows managers and project owners to acknowledge and prioritize the risk of a project. Once risk is established and assigned a value, the finance department can then extrapolate the impact on future revenue growth.

Ease of Use

Surprisingly, NetSuite is considered by its customers to be easy to use even though it has deep functionality. For an average user, you can learn the core of the platform within a few days or hours. It also has many articles that will push you along if you get stuck. With that being said, it takes a lot more effort and training to become proficient with the software because it has a large range of advanced features. If most users are only going to be using the top-level functions then they should be right at home. For the advanced users, it may take dedicated training so make sure you plan adequately for that before getting started.

Applications and Integrations

Powerful reporting is a must and NetSuite delivers in that regard. It offers dozens of reports which can be automatically generated depending on how you’re using the platform. For example, there are reports comparing the budget of a project vs the actual expenditures, unbilled time, earned value by project, and so much more.

The platform is accessible via mobile application and web browsers which makes it possible to stay abreast of important work irrespective of where you are. Of course, It’s compatible with almost every single web browser out there.

One drawback is that it has few native integrations. Instead, it has connector services that let you pull in data or send out data from third-party services. While this may work, the integrations aren’t supported by NetSuite and you may need to maintain them yourself in certain instances.

Customer support

NetSuite offers a solid range of support options to its customers so you’re able to choose the ones that work best for you. You can also purchase premium support as an add-on to your basic support service. The support reps are knowledgeable enough to solve most problems on the first interaction but it’s not the fastest support service available.

  • 24/7 Help & Support
    Round-the-clock support via phone for severe technical issues.
  • Phone Support
    General phone support is available during business hours.
  • Email
    Offers email support and can expect a reply within 1 business day.
  • FAQ
    IT provides simple FAQs around the website.
  • Blog
    The blog focuses on customer success, research, and company news.

Final Word

NetSuite is, in a word, expansive. Founded over twenty years ago, it has grown into a product suite that serves nearly every aspect of small and medium businesses across a variety of industries. It has accounting functions, billing, analytics, CRM, and project management. All of these tools work together to help keep your business functioning properly. On the project management side, it allows you to create tasks, budget for projects, bill directly from the platform, and even forecast risk.

In addition to these core features, it has many advanced features that allow you to dig into the weeds such as robust reporting and more. One issue is that it doesn’t clearly state pricing publicly and it doesn’t integrate directly with other platforms. If those aren’t deal-breakers then Oracle NetSuite is a powerful project management tool worth checking out.

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Alex Seryj>
Alex Seryj
author

Alex is a content marketer with 7 years of experience in helping B2B and B2C companies reach their audiences online. He works closely with small businesses and startups in the development of efficient content marketing plans.

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.
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