Wrike Review - 2020 | Top 5 Project Management Tools

Wrike Review

flag In-depth analytics and reporting
  • Hundreds of integrations with popular apps

  • Flexible pricing for most business sizes

  • Intuitive, high-level project planning

  • Gantt charts and Kanban boards

Pros & Cons

  • Offers top-tier support for all users, but especially enterprise businesses and applications.
  • Easy to integrate other tools with Wrike
  • Very easy to use, even with the customizable dashboards
  • Pricing could be better for smaller businesses
  • The timer is task-based, not account-based, and it can be tricky for some to find

Plans & Pricing

There are three plans available for Wrike users, one of which is totally free. Plans are designed for different team sizes and different needs, and each is capped with a seat number. Paid plans are billed annually but priced per user per month.

All in all, Wrike’s pricing and available features are pretty similar compared to other project management apps. All paid plans offer a 14-day free trial, but there is no moneyback guarantee. Smaller businesses can find more affordable project management apps, like Teamwork Projects or Zoho Projects.

Free package

The free package includes board view, task management, file sharing, real-time activity stream, spreadsheet view, basic integrations, iPhone and Android apps, cloud storage integrations, and 2GB of space.

Professional package

This package is designed for 5-15 users and costs $9.80 per user per month. It includes all of the free features plus task and sub-task management, dynamic timeline management with Gantt charts, advanced integrations, shareable dashboards, unlimited collaborators, 5 GB space, and 15 GB video uploads per month.

Business package

The Business package is designed for 5-200 users and costs $24.80 per user per month. It includes all professional features along with custom fields and workflows, shared real-time reports with scheduled notifications, report templates, graphical analytics, resource management, request forms, time tracking, user groups and permissions, Salesforce integration, branded workspace, 50 GB of storage, and 15 GB video uploads per month.

Enterprise package

The top-tier package is Enterprise, which adds even more advanced features such as audit reports, password policies, directory integration, network access, and more, in addition to 100GB of storage space. This package price is customized, and therefore you will need to contact Wrike directly to receive a price quote. You can also purchase different add-on features. This includes consulting and training from an expert on how to optimize Wrike to achieve your goals. The price for this depends on your needs, and companies need to contact Wrike to get a customized quote. There are also two other available add-ons namely Proofing and Approval of all digital images and documents. This costs $9.80 per user per month, and two-way sync with GitHub and Jira. This is currently free for a limited time.

Team Packages

Wrike also offers two different team packages, The first is for Marketers and the second for Professional Services. The Wrike for Marketers package includes Wrike Proof, Wrike Publish, Wrike’s extension for Adobe Creative Cloud, as well as all features of the Business or Enterprise plan. Wrike for Professional services, includes Wrike Resource along with all features of the Business or Enterprise plan. Both of these packages require you to contact Wrike for a price quote.

Request a Quote


Wrike is a solid project management app that mid-sized and larger businesses will likely find extremely valuable, especially given its open API. It offers one of the best customizable dashboards systems you can find, plus excellent widgets and effective charts, task silos, and more.


  • "Price"
    7 /10
  • "Features"
    8 /10
  • "Ease of Use"
    8 /10
  • "Help and Support"
    9 /10

Features and Functionality

Wrike offers all paid plan members tools to organize, track, and report on various projects, as well as to streamline requests from both internal members and external clients or customers.

Customizable Dashboards

Wrike offers dashboards that can be tailored to unique projects or team members’ needs. Dashboards can include widgets for real-time updates, graphs, and interactive reports. Real-time notifications can be added to any dashboard so nothing is missed by team leaders or key project workers.

Report Templates

All users will be able to create reports using Wrike’s report wizard: a template-generator that allows you to build reports unique to your business or project’s needs. These can also be edited after creation, and there’s no limit to the number of report templates you can create.

Ease of Use

Wrike is ultimately very easy to use, featuring a clean interface and bold lettering, along with logical menu design. Team leaders and project workers alike will be able to find their tasks, modify things as necessary, and turn in reports all from a few main screens. The customizable dashboards are also easy to learn to use without being overwhelming.

Applications and Integrations

Wrike offers both the desktop interface and a mobile app for iOS and Android devices. Both screens are well-designed and optimized for desktop or mobile use, respectively. Users can work offline on their phone, then automatically update those hours the next time to connect to the Internet. The included Time Tracker is project/task-based instead of account-based.

Wrike is also available for most major browsers, including Chrome, Firefox, Safari, and Explorer.

Wrike Business users and above will gain Salesforce integration, although Wrike also has an open API. This allows dedicated teams to connect any tool or third-party platform they want to Wrike if they so choose.

Customer support

Wrike provides 24/7 support across multiple channels and its service department has already won several awards. There are extra packages for added fees for dedicated support or deployment assistance – these are often included in the custom pricing for Enterprise and similar plans.

  • Phone Support
    Included for all users 24/7
  • Live Online Chat
    Live chat is available for all users
  • Email
    All members get access to email support

Final Word

Wrike is a solid project management app that mid-sized and larger businesses will likely find extremely valuable, especially given its open API. It offers one of the best customizable dashboards systems you can find, plus excellent widgets and effective charts, task silos, and more. It’s also valuable since it doesn’t take long to learn and customer support is always close at hand.

This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
Helen Warren

Helen has over 15 years of experience in project management, specifically within start-ups. She has grown small teams to large departments that coordinate projects across multiple departments. She has a degree in electrical engineering and, Helen is always excited to try out a new project management tool.

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.

Leave a Reply

Contact Us

Our goal is to provide answers to all of your questions so you can make a confident purchasing decision. We welcome your feedback, so please email us at service@top5networks.com with suggestions and questions. We’d love to hear from you!

Your information will be handled as detailed in our Privacy Policy