Pros & Cons
- Many advanced features to improve project success
- Supports numerous integrations
- Mobile application for iOS & Android
- Thorough support & training resources
- Steep learning curve
- No auto-save option available
- Higher price point than some other tools
Plans & Pricing
Smartsheet has 4 different pricing plans for you to choose from, and a trial version that allows you to test out the tool for 30 days.
The Individual plan is $14 per month when billed annually. It is the bare basics you’ll need in order to collaborate more efficiently. With this plan customers are able to connect Smartsheet to their favorite apps, access their library of free templates, capture data with forms, and automate workflows and repetitive tasks.
The Business plan costs $25 per user per month when billed annually. This plan is designed to take your project organization to the next level by giving you all the features of the Individual plan, and a whole lot more. This plan allows you to visualize live data with dashboards & charts, track progress with Activity Log, extend data analytics with Connectors, manage groups and users, consolidate information into reports, and apply custom branding.
Enterprise and Premier
For larger businesses, organizations, or enterprises, Smartsheet offers custom pricing packages through the Enterprise and Premier plans. These plans include all the features of the Business plan, plus loads of options specifically tailored to larger businesses. To find out more about these plans, you’ll need to contact Smartsheet for a detailed quote.
Smartsheet is a well-known web-based project management and collaboration tool. It can be used to meet the sales pipeline tracking, efficient task management, and crowd sourcing needs of a company. Smartsheet can be accessed from almost any browser or device and supports seamless integrations with Salesforce, Box, and other Google applications. A rich feature set and availability of different pricing plans makes it the perfect choice for businesses of all sizes.
Features and Functionality
Smartsheet has a number of very exciting features aimed at helping you visualize your projects easily, stay organized, and collaborate with others. Here are some of the notable features available:
Building, viewing, and managing projects in Smartsheets is made simple by keeping everything in one place. They offer multiple ways to manage tasks, such as kanban style task-tracking views, resource management, timelines, and more.
Smartsheet allows you to set up automated workflows for redundant tasks, saving you time.
10,000ft by Smartsheet
10,000ft is a one-of-a-kind way to view your entire company’s projects to help you with resource allocation, future projections, time tracking, and accurate reporting.
Integrations and Connectors
Smartsheets has integrations and what they call Connectors with over 100 business applications and software.
Dashboards and Portals
Create customized dashboards and portals for teams or projects giving them only the most vital information they need, all in one place.
Powerful reporting tools allow you to pull information across sheets and projects. All reports are able to be exported to PDF, Excel, Google Sheets, and more.
Access, view, and update Smartsheets from the mobile app, available for both iOS and Android devices.
Ease of Use
Both the web and desktop applications have an updated design, but there is a learning curve when figuring out how to use advanced features. Straight from the dashboard, you can create timelines or task lists or boards. The application has a ton of great features to offer, but you’ll need to take some time to figure them out and get your teams set up. That being said, they offer trainings and certifications which user report to be very helpful in learning how to get the most out of the tool.
Applications and Integrations
Smartsheet is a cloud-based, online tool that can be accessed from any major web browser. You can also stay connected when on your mobile device with Android and iOS applications. Smartsheet supports many 3rd party integrations, some of the worth-mentioning ones being Google, Box, Centrify, Harvest and more.
Smartsheet’s support staff can be reached through a ticketing service, and is highly professional and responsive. In addition, there is an online learning center, community forum, and they also provide training and live support to all of their customers.
24/7 Help & SupportThere is 24/5 customer support, and it’s available to all users.
Video TutorialsThey can be found on their website under “Services and Support” tab.
FAQThere is a learning center and blog on their website
Community ForumThere is an active community forum.
BlogHelp articles sorted by topics and features.
Smartsheet is a very advanced and thorough tool when it comes to project management. It takes it a step further with bigger-picture, company management. Once you get past the learning curve to unlock all of its features, Smartsheets is a very powerful tool. With different pricing models available along with the opportunity to build your very own solution, it can definitely be a sound choice for a business of any size.