Reviews

monday.com is a cloud-based Work Operating System (Work OS) that helps teams plan, track, and collaborate on projects in a centralized workspace. Founded in 2012 by Roy Mann and Eran Zinman, it has grown to serve over 225,000 businesses worldwide. The platform offers customizable workflows, automation, time tracking, and real-time collaboration tools, making it a versatile solution for teams of all sizes. With an intuitive interface and pre-built templates, monday.com simplifies project management and enhances productivity across various industries.

ClickUp, founded in 2017, has rapidly become a leading project management platform. It offers a suite of tools designed to enhance productivity and collaboration. The platform provides multiple views, document collaboration capabilities, an integrated chat application, workload monitoring, and time tracking.

Smartsheet is a cloud-based work management platform that helps teams plan, track, and manage projects efficiently. Founded in 2006, it combines a spreadsheet-like interface with collaboration, automation, and reporting tools to support businesses of all sizes. Smartsheet is widely used across industries, with over 90% of Fortune 100 companies relying on it for project management and workflow automation. In 2024, the company was acquired by Blackstone and Vista Equity Partners.

Pipedrive is a sales-focused CRM founded in 2010 by sales professionals to help teams manage pipelines and automate workflows. While originally designed for CRM, Pipedrive now offers project management capabilities through its Projects add-on, allowing users to track tasks, collaborate, and streamline workflows after closing deals. With offices in New York, Tallinn, London, Lisbon, and Berlin, Pipedrive serves over 100,000 companies across 179 countries, making it a widely adopted solution for businesses looking to manage both sales and projects in one platform.

Quickbase, Inc. is a software company that offers a low-code and no-code platform for creating custom business applications. These applications can support tasks like project management, compliance, and other workflows. Originally part of Intuit, Quickbase became an independent company in 2016. Its drag-and-drop interface, templates, and pre-built components make it a flexible solution for many industries. Quickbase’s project management solution helps teams handle complex projects from start to finish. It allows users to create applications that centralize project data, team members, and collaboration in one place, offering real-time visibility into progress, tasks, and resources. With features like integrations, automation, and mobile access, Quickbase helps projects stay on schedule and within budget. While small teams can use it, the platform is better suited for large projects and organizations.

Founded in 2006 by Brian Halligan and Dharmesh Shah, HubSpot is a leading provider of cloud-based customer relationship management (CRM) platforms. Headquartered in Cambridge, Massachusetts, the company offers a comprehensive suite of tools designed to support marketing, sales, customer service, content management, and operations. Their project management tools are advantageous for small business owners seeking efficient and scalable solutions.

Zendesk is one of the most recognized names in customer service and IT help desk software, and it has been trusted by businesses worldwide for over a decade. The company provides a suite of cloud-based applications that allow organizations to manage incoming support requests from any device with an internet connection. More than just a ticketing tool, Zendesk is designed to bring together support, sales, and customer success teams on a single platform. By centralizing customer interactions, businesses can reduce the need for multiple tools, streamline operations, and keep all customer data in one place. Founded in 2007 and headquartered in San Francisco, Zendesk now powers support operations for thousands of companies globally, from startups to enterprises. Its focus on simplicity, scalability, and customer experience makes it a leading choice for small businesses looking to deliver enterprise-grade service without enterprise-level complexity.

ClickUp is a cloud-based work management and collaboration platform designed for businesses of all sizes and industries. It combines task management, communication tools, workflow automation, and reporting in a single, unified environment. For IT service teams, ClickUp allows them to manage incidents, service requests, changes, assets, and documentation without switching between multiple applications. Its customizable structure will enable teams to adapt the platform to their ITSM processes, while real-time collaboration tools ensure everyone stays aligned. With its extensive integrations, flexible views, and scalable features, ClickUp is a central hub where all technical and operational work can be tracked, managed, and delivered efficiently.

monday.com is a leading work management platform that helps businesses simplify, organize, and automate workflows across teams. Initially launched in 2014, the platform has grown into a versatile solution organizations use to plan, track, and deliver projects and services more efficiently. With the addition of monday service, the company extends its capabilities into IT Service Management (ITSM), enabling teams to create, manage, and resolve service requests while maintaining complete visibility into performance and priorities. Its intuitive design, automation capabilities, and customizable workflows make it adaptable to various business needs—helping IT teams and other departments work smarter, reduce manual effort, and make faster, data-driven decisions.