Reviews

monday.com is a cloud-based Work Operating System (Work OS) that helps teams plan, track, and collaborate on projects in a centralized workspace. Founded in 2012 by Roy Mann and Eran Zinman, it has grown to serve over 225,000 businesses worldwide. The platform offers customizable workflows, automation, time tracking, and real-time collaboration tools, making it a versatile solution for teams of all sizes. With an intuitive interface and pre-built templates, monday.com simplifies project management and enhances productivity across various industries.

ClickUp, founded in 2017, has rapidly become a leading project management platform. It offers a suite of tools designed to enhance productivity and collaboration. The platform provides multiple views, document collaboration capabilities, an integrated chat application, workload monitoring, and time tracking.

Smartsheet is a cloud-based work management platform that helps teams plan, track, and manage projects efficiently. Founded in 2006, it combines a spreadsheet-like interface with collaboration, automation, and reporting tools to support businesses of all sizes. Smartsheet is widely used across industries, with over 90% of Fortune 100 companies relying on it for project management and workflow automation. In 2024, the company was acquired by Blackstone and Vista Equity Partners.

Founded in 2006 by Brian Halligan and Dharmesh Shah, HubSpot is a leading provider of cloud-based customer relationship management (CRM) platforms. Headquartered in Cambridge, Massachusetts, the company offers a comprehensive suite of tools designed to support marketing, sales, customer service, content management, and operations. Their project management tools are advantageous for small business owners seeking efficient and scalable solutions.

Pipedrive is a sales-focused CRM founded in 2010 by sales professionals to help teams manage pipelines and automate workflows. While originally designed for CRM, Pipedrive now offers project management capabilities through its Projects add-on, allowing users to track tasks, collaborate, and streamline workflows after closing deals. With offices in New York, Tallinn, London, Lisbon, and Berlin, Pipedrive serves over 100,000 companies across 179 countries, making it a widely adopted solution for businesses looking to manage both sales and projects in one platform.

Confluence is a collaborative knowledge-sharing and documentation platform offered by Atlassian, a global software company founded in 2002 and headquartered in Sydney, Australia. Atlassian is best known for tools like Jira® and Trello®, which support software development, IT service management, and team productivity. Confluence helps teams centralize information, collaborate on content, and manage project documentation efficiently. Thanks to its flexible and scalable cloud-based architecture, it is an excellent fit for businesses of any size, from small teams to large enterprises.

Jira is a project management tool developed by Atlassian, a technology company based in both Australia and the United States. Atlassian was founded in 2002 and has offices in Sydney and San Francisco. Jira is primarily used for bug tracking, issue tracking, and various project management forms, especially within agile development teams. Although initially designed for software development teams, Atlassian now offers different Jira products to cater to different project needs and teams, for example, Jira for marketing, Jira for operations, and Jira for design teams. The platform is organized around “projects” and “issues” and provides features such as customizable workflows, agile boards (like Scrum and Kanban), backlogs, roadmaps, and detailed reporting. Jira can be used by any company and team size to manage projects and/or workflows.

FreshBooks was founded in 2003 as an accounting and invoicing solution designed specifically for small businesses and freelancers. Over the years, it has expanded into project management, offering tools for task tracking, collaboration, budgeting, and profitability analysis. With a focus on ease of use and automation, FreshBooks integrates accounting and project management, making it a unique option for businesses that need both financial tracking and workflow management in one platform. Headquartered in Toronto, Canada, FreshBooks serves millions of users worldwide, helping businesses streamline operations and manage projects efficiently.

ClickUp is a cloud-based work management and collaboration platform designed for businesses of all sizes and industries. It combines task management, communication tools, workflow automation, and reporting in a single, unified environment. For IT service teams, ClickUp allows them to manage incidents, service requests, changes, assets, and documentation without switching between multiple applications. Its customizable structure will enable teams to adapt the platform to their ITSM processes, while real-time collaboration tools ensure everyone stays aligned. With its extensive integrations, flexible views, and scalable features, ClickUp is a central hub where all technical and operational work can be tracked, managed, and delivered efficiently.