Smartsheet - Top 5 Project Management

Our Verdict

Smartsheet is a project management and work automation platform that blends spreadsheet-style task management with collaboration, automation, and reporting tools. It is particularly useful for teams managing large-scale projects, workflows, and business processes. The platform’s customization options and automation capabilities make it a strong choice for organizations needing structured project tracking. However, its spreadsheet-based interface may feel limiting to users seeking a more visual or modern project management tool. Overall, Smartsheet is best suited for businesses that rely on data-heavy project tracking and need an adaptable, automation-friendly solution.

Pros

Customizable templates and tools allow users to tailor workflows
Advanced reporting features provide detailed insights
Mobile apps for iOS and Android
Integrations with tools like Google Workspace & Microsoft 365
Strong automation features help reduce manual work

Cons

May require a learning curve for new users
Interface may not appeal to users looking for a more visual tool

Products & Pricing

Smartsheet provides flexible pricing plans designed for individuals, small teams, and large enterprises. Each tier includes core project management features, with higher plans offering advanced automation, reporting, and security controls.

Pro Plan

$9 /mo/user

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Business Plan

$19 /mo/user

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Enterprise Plan

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Advanced Work Management

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In-depth review

Task Management

Smartsheet provides a familiar spreadsheet-like interface that enables users to create, assign, and track tasks efficiently. Features include customizable templates, Gantt charts, and calendar views, allowing teams to visualize project timelines and manage tasks effectively. The platform also supports hierarchical task organization, facilitating clear delineation of subtasks and dependencies.

Collaboration & Communication

Smartsheet integrates various communication tools directly into its platform. Team members can share sheets, attach files, and set up automated alerts and reminders to keep everyone informed. The platform also offers proofing capabilities, enabling stakeholders to review and provide feedback on content within the system. Additionally, Smartsheet supports integration with popular communication apps like Slack and Microsoft Teams, enhancing real-time collaboration.

Project Tracking & Reporting

Smartsheet offers powerful project tracking features, including dashboards that provide real-time visibility into project status and key metrics. Users can generate custom reports to analyze performance, track milestones, and identify potential bottlenecks. The platform’s reporting tools are designed to be user-friendly, allowing teams to create and share reports without extensive technical expertise.

Integrations & Addons

Smartsheet integrates with numerous third-party applications such as Google Workspace, Microsoft Office 365, and cloud storage services. These integrations enable seamless data synchronization and reduce the need for manual data entry. Smartsheet also offers premium add-ons like Data Shuttle for automated data uploads and downloads, enhancing the platform’s functionality to meet diverse business needs.

Automation & AI

Smartsheet incorporates automation features that streamline workflows. Users can set up automated actions triggered by specific events, such as due date reminders or status changes. The platform also leverages AI capabilities to generate formulas and provide predictive suggestions, aiding users in optimizing their project plans and decision-making processes.

Features & Functionality

Smartsheet offers a range of advanced features designed to enhance project management and collaboration. Here are some key functionalities:

Control Center – Automate project setup and standardize processes for better visibility.
Workflow Automation – Reduce manual work with automated alerts, approvals, and task assignments.
Bridge – No-code tool to connect data across multiple systems and streamline workflows.
Dashboards & Reporting – Customizable dashboards for real-time project insights and key metrics.
Resource Management – Track and allocate team resources for optimal workload distribution.

Ease of Use

Smartsheet is designed to be user-friendly, offering a familiar spreadsheet-like interface that eases the transition for new users. The platform provides customizable templates and multiple project views, such as Gantt charts and calendars, to accommodate various project management styles. While its extensive features offer flexibility, some users may experience a learning curve when exploring advanced functionalities. Smartsheet also offers comprehensive training resources, including beginner courses and webinars, to help users navigate and utilize the platform.

Customer Service

All users have access to the Help & Learning Center, which provides a comprehensive knowledge base, tutorials, and other self-service resources. The Smartsheet Community is also available for users to engage with peers, share insights, and seek advice. For technical assistance, paid users on Trial, Pro, Business, or Enterprise plans can submit support tickets through the Customer Support Portal. The level of support varies by subscription plan, with higher-tier plans offering more extensive support options.