Paymo Review

flag Extremely intuitive and easy to use
  • Designed to suit small-to-medium teams

  • Effective real-time collaboration

  • Native time tracking and invoicing

  • Ideal for small businesses

Pros & Cons

  • Exciting and useful features for your team
  • Neat and clean user interface that has a short learning curve
  • Desktop and mobile applications available
  • Exceptional KanBan and Gantt features
  • Limited storage
  • A bit pricey

Plans & Pricing

Paymo has 3 different pricing plans. They also offer a free 15-day trial.

15-day trial

In the 15-day trial period you get access to all of the Paymo features. Once it is over you will have to upgrade to a new plan to continue.

Free Plan

There is a free plan available with a limit of one user. It comes with task management, native time tracking, and 1 GB of storage. It’s good for freelancers to try out the product and decide if it’s the right fit.

Small Office

The Small Office plan is available for $9.56 per user/month for annual billing ($11.95/user for month-to-month billing). As the package name states, it’s a great choice for growing teams and departments. With features likea Meta Kanban Board, real-time reports, estimates and invoices,  and 50 GB of storage, it’s a great option.

Business Plan

The Business plan costs $15.16 per user/month ($18.95 for month-to-month billing). It has all the features of the other packages, along with some of its own, such as: automated resource scheduling, leave planner, portfolio and project Gantt Charts, online remote assistance, and unlimited storage.

Compared to its counterparts, Paymo’s prices are a bit on the higher end.

Free
$0
Small Office
$9.56/user
Business
$15.16/user

Overview

Paymo is a complex project management tool that can be used to manage projects from their inception through completion. With Paymo you get all the major features like task management, planning, resource scheduling, time tracking, invoicing add-ons, Gantt charts, and more in one unified platform without having to keep track of multiple applications. Paymo is ideal for small to medium-sized businesses looking to simplify their business processes.

Rating

  • "Price"
    7 /10
  • "Features"
    8 /10
  • "Ease of Use"
    9 /10
  • "Help and Support"
    8.5 /10

Features and Functionality

Paymo has some very exciting features. Here are some of the most notable ones:

Task management

Divide projects into tasks, and tasks into sub-tasks and lists to manage them like never before. You can save time by creating project templates to use again later and setting automated recurring tasks.

Kanban boards

Eliminate bottlenecks early on and visualize your team’s work with visual Kanban boards. You can easily switch back and forth between the classic and Kanban views.

Gantt charts

Paymo’s Portfolio Gantt Charts can be used to get an idea of the starting date, end date, the duration and any dependencies present between related tasks.

Resource scheduling

With the help of an aesthetically pleasing timeline, you will be able to manage your team and time, visually. You can check all your department or company resources with one timeline, as well as set automatic bookings based on previous task details to help you save time.

Secure file sharing

All the files related to a project can be stored at a central repository where anyone from the team can access them. This helps eliminate confusion and messy email chains. You can also add files at a task level, either from your computer or directly from your Google Drive.

Invoices, expenses, and estimates

Turn your time-sheet info into an invoice, and create invoices in multiple languages and currencies. You can also track your expenses and create estimates with this feature.

Web timer

With Paymo, you can record all the time spent while working on a specific project by starting the stopwatch. This will help you create accurate time reports.

Paymo Plus

Paymo Plus is a great feature that will help you stay focused and productive. It’s basically an automatic time tracker that records every activity on your desktop, then lets you pair those time entries with their corresponding tasks at the end of the day. Either manually or with the help of automated rules.. You’ll know how long you’ve spent on Facebook, away from your desk, or on any non-work related activities.

Ease of Use

Both the desktop and web interfaces of the application are highly neat and efficient. There is automatic field completion whenever you start typing the name in fields, such as project name, tasks, etc. Time-sheets are also displayed in a beautiful calendar style with the ability to drag-and-drop as you please. Most of the features are pretty easy to get a hang of, and a few days of use should be enough to get your whole team acquainted with Paymo.

Applications and Integrations

Paymo has a desktop application along with the web application which works on all the popular web browsers. When you are away from work, you can stay connected with the Android and iOS applications. With the paid plans, you also get the opportunity to integrate your Paymo solution with Zapier, email, and a user-performance-tracking feature.

Customer support

For customer support, Paymo offers an in-app help button (not a live chat). You can reach the support team either via email. Their response time is on average under 2 hours. Also, since the software is so easy to use and understand, complex issues are rare and minor ones can be easily resolved with the help of their online knowledge base and community forum.

  • Email
    Contact customer support by email support@paymoapp.com
  • Video Tutorials
    There are some tutorials on YouTube.
  • FAQ
    There is a knowledge base that can be used to resolve many basic and some advanced issues.
  • Community Forum
    There is an active community forum where users interact with each other, share suggestions, and more.
  • Blog
    It is updated once or twice every 5-7 days and features a variety of topics connected to the tool itself and project management challenges.

Final Word

With Paymo you get a variety of useful project management features such as planning, resource scheduling, time tracking, and invoicing all bundled under a single, user-friendly platform. However, when compared to its competitors, the pricing plans are a bit steep, when you take into account the features other companies provide in the same range. However, all things considered, exceptional features like Kanban and Gantt charts, automatic time tracking and time-sheet reporting still make it a very viable choice when it comes to modern project management tools.

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jerry
Jerry Wilson
author

Jerry is a skilled developer and has managed a team of programmers for over 8 years. He has led his team to many successes with the help of project management software and processes. He is a big proponent of the agile method of working, and has involved the Scrum and Lean methodologies in many of his team's projects.

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.

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